Returns & Exchanges
We want you to be happy with your Mister Morton London goods, If you are not completely satisfied with your purchase please contact us within 14 days of delivery via email firstname.lastname@example.org giving your name, address, order number and the reason why you would like to return the goods. Please make sure to email us prior to sending back the goods so that all information is correct.
You have 14 days to return or exchange from the date you receive your item. Returns or exchanges after this period will not be accepted.
When you are shipping the goods back to us please make sure it is carefully packed and all goods must not be damaged, soiled, unused, altered and must be in their new saleable condition with original packaging. Please also make sure you are using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items. It is always handy to keep your receipt for proof of postage in case the goods do not arrive. You will be responsible for paying for your own shipping costs for returning or exchanging your items.
Please allow up to 10 working days, from the date you sent the items back, for us to receive and process your return.
*Please note all sale goods are final and are unable to except returns or exchanges.
If you have any queries regarding your return, please email email@example.com